Introduction

Welcome to The Summit Estates website (the “Website”), managed and operated by The Summit Estates Management Team on behalf of the property management company overseeing this community. At The Summit Estates, we are committed to fostering inclusivity and accessibility for all visitors. Our purpose is to deliver exceptional experiences to all users, including individuals with disabilities, by ensuring our digital platform meets relevant accessibility standards.

Our guiding principle is to consider others as more important than ourselves, and this ethos drives our continuous efforts to enhance the accessibility and usability of this Website for everyone.

 

Conformance Status

The Website is designed to align with the Web Content Accessibility Guidelines (WCAG), which establish comprehensive criteria to make web content more accessible for individuals with disabilities. These guidelines promote inclusivity by addressing a wide range of accessibility needs, such as those of individuals with visual, auditory, motor, or cognitive impairments.

Our objective is to maintain a Website that is accessible to all users. Whether you rely on assistive technologies like screen readers, voice recognition software, or magnification tools, our goal is to ensure that your interaction with our platform is seamless, enjoyable, and successful.

 

Accessibility Exceptions

While we strive to provide a fully accessible digital experience, certain aspects of the Website may not be entirely within our control. These exceptions include:

  1. Third-Party Content: Content provided by external sources, such as embedded videos, interactive maps, or widgets, may not fully conform to accessibility standards.
  2. Linked Websites: External websites and services linked from our platform, such as resident portals or applications, operate independently and may not adhere to the same accessibility criteria.
  3. Property Management Content: Information and resources directly uploaded or managed by the property management company may not always meet accessibility guidelines.

Although we include these features for the convenience of our users, we recommend reviewing the accessibility policies of these third-party platforms for further details.

 

Ongoing Accessibility Efforts

We recognize that creating an accessible online environment is an ongoing process. To this end, The Summit Estates is dedicated to:

  1. Regularly auditing and assessing the Website to identify and address potential barriers to accessibility.
  2. Implementing updates and improvements based on evolving industry standards and user feedback.
  3. Collaborating with experts and stakeholders to ensure best practices in digital accessibility.

 

Feedback and Support

Your feedback is invaluable in helping us enhance the accessibility of our Website. If you encounter any challenges while using the Website or wish to provide suggestions for improvement, we encourage you to reach out to us at accessibility@thesummitestates.com. When contacting us, please provide the following details:

  1. A description of the issue or barrier you experienced.
  2. The URL or specific location of the content in question.
  3. Your contact information, so we can respond promptly and effectively.

For inquiries regarding the physical accessibility of our property or facilities, please use the contact form available on the Contact Us page.